![]() ![]() ![]() For questions or concerns around a $0 balance, contact the DTA Assistance Line at 1.877.382.2363. However, you are still considered a SNAP recipient and can receive any associated benefits, such as utility discounts. Please note: It is also possible that you may be categorically eligible for $0, meaning that when your income and expense information was calculated, the amount of SNAP benefits you qualified for was $0. Enter your PIN in the machine at the checkout line. Check with the store for their cash back policy. Each time the card is used, the benefit account balance is reduced by the amount of the purchase. Benefits are accessed by the use of an EBT card (like a debit or credit card) and a Personal Identification Number (PIN). Many retail stores also provide cash back with your purchase. EBT eliminates the extra processes required by the paper food stamp system, and automates the accounting process. Make sure to select a pin number that you will be able to remember. Your EBT card and Personal Identification Number (PIN) are used at authorized retail stores with your cash or benefits. You can still PIN the card, but there may not be an available balance yet.īenefits are electronically transferred onto the card once your case is approved, but when the card arrives, you will need to set up a 4-digit pin number by calling the EBT Customer Service Line (located on the back of your card) at 1-80. There are rare occasions where your EBT card may arrive before your case is approved. Erroneous or Unknown SNAP Purchase Transactions If you identify erroneous SNAP purchase transactions on your EBT account or transactions that you did not make, please call the Mississippi EBT Cardholder Service Center at 1-86, 1-87(TTY) immediately. If you lose your last receipt and need to know your balance, call the recipient hotline, 24 hours a day, seven days a week at 1-888-EBT-PENN. Use someone else’s SNAP benefits or Mississippi EBT card for your household. Now that your card has arrived and you have been approved for the program, the next step is to set up a PIN for the card. The best way to know your balance is to keep your last receipt. ![]()
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